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The real test of digital transformation: claims
The test of digital transformation isn't in flashy products; it's in claims, the one moment the customer truly experiences insurance.
Europe is downshifting on digital regulation
The EU is loosening its data and AI rules: flexibility for innovation, or a retreat under competitive pressure?
Not a by-product, but a strategy: Tesla and insurance
Tesla's insurance move isn't a policy sale; it's a strategy to control the total cost of ownership of the car.
Embedded insurance: easy distribution isn't enough
Putting insurance everywhere doesn't make it matter to the customer. The real issue isn't distribution; it's value, trust and operations.
Telematics 3.0: a journey to the source of data
Telematics' real issue isn't its existence, but its strategic execution. Whoever reaches the data at its source sets the game.
Collective resilience in a fragmented world
In the age of polycrisis, risk is managed not one by one but as an interconnected whole; and the insurer is at the front line of this resilience.